Testimonials

We pride ourselves on providing an unrivalled client experience, but don’t just take our word for it…

Mr & Mrs Gurney – Newport
We were very happy with the level of service we received from Spence Willard. The market stresses of selling our cottage were made smoother by receptive and friendly staff who were prepared to flexibly discuss options, give valuable advice and respond to changes quickly.
Mr & Mrs Duckworth – Cowes
We have had particularly good experiences with Spence Willard, both in acquiring our new house and selling our holiday cottage. In both cases, we found them to be very professional and very cooperative. In selling our cottage, they priced the property accurately, marketed it very well, showed a number of people around, and concluded a sale within a few months at a good price. I would thoroughly recommend them.
Mr & Mrs Edwards – Newport
We found Spence Willard a pleasure to do business with. The process started with realistic advice about price and continued with professional and reliable communication at all times. The sales team were sensitive to the nature of our house and the people in the office supportive in what was a potentially difficult experience. The result was a satisfactory sale in a short period of time.
Mr & Mrs Forman – Bembridge
We would like to say how grateful we both are to all we dealt with at Spence Willard, for helping bring this about through arranging the sale of our previous property, and incidentally liaising with parties dealing with our purchase.

We should particularly acknowledge the help given both professionally and on a personal level by Mr. Sam Branston whose constant attention to the matter seemed to us above and beyond the call of duty!

It is unlikely we will have a sale in the near future but if we did or if we had the opportunity to recommend estate agency services to others, we would unhesitatingly propose Spence Willard for the purpose.

Mr H Edwards – Bembridge
Our dealings with Spence Willard went above and beyond our experiences with other estate agents. Their friendly and ‘nothing is too much trouble approach’ helped make the selling of our father’s property in Bembridge run smoothly. The personal service ensured we were kept fully up to speed throughout. They certainly took the stress out of what is normally a difficult process, and dealt expertly with the problems encountered. They were professional from the outset: from the initial meeting and production of literature through to the move out day. All members of the team knew the property and conducted viewings in an effective, sensitive and efficient manner. We could trust Spence Willard to work on our behalf and would have absolutely no hesitation in recommending them to others and, indeed, have.
Mr & Mrs M White – Bembridge
Spence Willard were great, especially Lauren who didn’t forget us as Buyers and made sure that she kept her eyes open for something suitable for us. Excellent service.
Mrs J Smith – Freshwater
I cannot speak highly enough of the service we received from Spence Willard at Freshwater. All the team were professional & understanding when assigning our property. At all times they were discreet & respectful, as we didn’t want to alarm our neighbours with a sale board outside. We considered other agents & felt Spence Willard were the best people for the job in hand.
Mr S Newman – Bembridge
Spence Willard provided an excellent service in regard to the sale of our house. We were regularly kept informed of any developments, and once a sale was agreed, the process was as seamless as it could be. We would definitely use Spence Willard again in the future.
Mr & Mrs A Bishop – Bembridge
Purchasing our dream home in Bembridge through Spence Willard made a somewhat problematic process far less stressful than it had the potential to be.

They were at all times, professional, efficient, reassuring and an absolute pleasure to deal with. We cannot speak highly enough!

Mr & Mrs A Ferguson – Calbourne
Myself and my wife Purchased Pitts Cottage through Spence Willard and when it came to sell we automatically wanted to sell using Spence Willard…

We found the team professional, personable and so easy to deal with.

We would recommend Spence Willard wholeheartedly to anyone wishing to buy or sell on the Island.

Mrs A Edwards – Freshwater
Thank you very much for all of your hard work with my house sale. Jane and Jason were amazing through the whole process, and often gave me quicker updates than my own solicitors!

I really appreciated the high quality personal service you provided. In my opinion, this sets you way above your competition.

A fantastic service all round from the Freshwater Spence Willard team!

Mr & Mrs N Waterman – Freshwater
We recently purchased our property in Totland Bay from the Freshwater branch of Spence Willard.  The team at Spence Willard made the process very easy, the purchase was negotiated and agreed on the day we viewed the property.

We were not in the UK for most of the process of buying our apartment, whenever things stalled they were very quick to help to get things moving again.  We were still not back in the UK once the sale had gone through, Spence Willard has been extremely helpful when we had to have meters read and when works were carried out on the apartment, they made regular visits to ensure all was well with property before we returned home.

Communication has been first class and we cannot fault the service we received and would highly recommend Spence Willard.

Mr & Mrs M Cookson – St Helens
When selling our home in St Helens and looking to buy in Seaview, we found Sam Branston and his team in the Bembridge office to be absolutely fantastic. They offered excellent local market information and experience and were friendly, professional and proactive during the whole process.

I would absolutely recommend Sam and his team to anyone thinking of selling their home in and around the Bembridge area.

Mr & Mrs J Nainby-Luxmoore – Bembridge
We have been delighted with the helpful, charming and professional approach form all the staff at Spence Willard, Bembridge, who facilitated our recent complex purchase. We would happily use them again and have already recommended them to friends.
Mr & Mrs P – Isle of Wight
We worked with Spence Willard to both sell our house and purchase a new one simultaneously. It was a very good experience on both accounts. Each member of the team was always able to help, and regular Friday updates kept us well informed and the process on track. The pricing and valuations were pragmatic enabling us to both purchase and sell with ease. We were also impressed with volume of viewings that were generated for our house and the detailed feedback we received about our property. Good service is measured not just by success, but by how a firm handles itself in the difficult moments. Inevitably there were hurdles along the way and the team always worked hard to solve problems and move things forward.
Mr & Mrs D Hague – Bembridge
Thank you very much. Sam brokered the transaction in an excellent manner and helped us with our many queries during and after the purchase. Highly recommended.
Lettings
Mrs V W – Landlord
Spence Willard has looked after my waterfront rental apartment in Cowes for some years now. I need a really reliable fully managed service, and that is exactly what they provide. I have always found them to be very efficient, very professional – and nice people to work with!
Mr N C – Landlord
As a distant landlord it is very important to have a good and reliable letting agent. For the last 7 years Spence Willard have acted as my letting agent for my property in a most professional and satisfactory manner. I have no hesitation on recommending their services in this field.
Mr J F – Landlord
Spence Willard have managed four properties for us in West Wight for years. Being a local agent is invaluable, especially on the Island. It has worked so well. They find tenants quickly because they know people. We would recommend them every time.
Mr & Mrs J – Landlords
We have been using Spence Willard’s  Lettings Department now for a few years and have been more than happy with the way they have been managing our small portfolio of properties here on the Isle of Wight. We find it takes the headache out of managing our own properties, whether it is for Landlord gas certificates or general run of the mill repairs or even finding new tenants.  It also gives us peace of mind when we are away on our holidays knowing that all the  tenants have a contact number in case of any emergency that may arise, which hopefully can be rectified without having to contact us, and so because of this high standard of management, we have no hesitation in recommending  Spence Willard’s Letting Department at Yarmouth, Isle of Wight.

Cowes Office

Waterside House
72a High Street
Cowes
Isle of Wight
PO31 7RE
01983 200880
cowes@spencewillard.co.uk